1. Information We Collect

We collect information to provide better services and maintain seamless operations. This may include:

• Personal Details: Name, contact number, email address, postal address, company details, and job title.
• Service Information: Logistics requirements, contracts, and project-related details.
• Technical Data: IP address, browser type, operating system, device identifiers, cookies, and usage patterns.
• Transactional Data: Payment details, billing history, and service records.
• Voluntary Information: Feedback, surveys, or queries submitted via forms or direct communication.

2. How We Use Your Information

We use your information responsibly and only for legitimate business purposes, including:

• Delivering logistics, transportation, and related services.
• Communicating with you regarding inquiries, projects, or support.
• Enhancing our services and website performance.
• Sending relevant updates, newsletters, or promotional offers (with your consent).
• Meeting compliance, legal, and contractual obligations.
• Preventing fraud, ensuring security, and maintaining operational integrity.

3. Sharing & Disclosure of Information

We respect your privacy and never sell your data. Information may only be shared with:

• Trusted Service Providers (e.g., IT, payment processing, logistics partners) who work under strict confidentiality agreements.
• Legal Authorities when required by applicable laws, regulations, or court orders.
• Business Affiliates in case of mergers, acquisitions, or partnerships, ensuring the same level of data protection.

4. Data Security

We implement robust administrative, technical, and physical safeguards to protect your information. While we strive to ensure complete security, no online transmission or storage method is fully secure, and we cannot guarantee absolute protection.

If you suspect unauthorized use of your information, please contact us immediately using the details in the Contact Us section below.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve user experience.
• Analyze site performance and visitor behavior.
• Personalize content and services.

You may disable cookies through your browser settings, but certain features of our site may not function properly.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion or restriction of your data.
• Withdraw consent for marketing communications.
• Request a copy of the data we hold about you (data portability).
• Lodge a complaint with the relevant data protection authority.

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. Goel Group is not responsible for the privacy practices or content of such external sites. We encourage you to review their policies before sharing personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. The updated version will always be available on this page with the “Effective Date” mentioned above.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: